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Aug 16, 2022Liked by Scott Monty

Brilliant! I learned something new today. Thank you. Also, the Storytelling part resonates with me.

"It could be an origin story, a tale about the biggest sale we ever made, or recounting how a customer shared how we impacted their life. With stories come emotions, and those emotions carry how we retain and tell those stories, again and again." And it's how we learn to relate to each other.

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Aug 16, 2022Liked by Scott Monty

Scott, Institutional Memory is something I have been actively thinking for a long time. This is an excellent piece!

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Appreciate that, David. I think it's something we all ought to spend more time contemplating.

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Lovely history lesson, Scott!

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Thank you, Mark.

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