I’m Flawed

You might be flawed too. You’re in good company. And here’s how to handle it.

Sunset After a Storm on the Coast of Sicily by Andreas Achenbach, 1853 (Public domain: The Met)

“The most beautiful and profound way to change yourself is to accept yourself completely, as imperfect as you are.” ― Maxime Lagacé

I have a confession.

As much as I write about things like patience, kindness, and integrity, I struggle.

I’m not always the calmest and most focused. I lose my patience (especially with my kids). I say hurtful things that I later regret.

I’m a work in progress.

And I suppose that’s something we all struggle with. It’s what we’re all working towards.

I’m reminded of this quote from Fred Rogers:

“Mutually caring relationships require kindness and patience, tolerance, optimism, joy in the other's achievements, confidence in oneself, and the ability to give without undue thought of gain. We need to accept the fact that it's not in the power of any human being to provide all these things all the time. For any of us, mutually caring relationships will also always include some measure of unkindness and impatience, intolerance, pessimism, envy, self-doubt, and disappointment.”

Even among the most well-intentioned leaders, there are cracks. We’re only human.

The Magic of Just Loving Others

Tom Hanks famously played Mister Rogers in A Beautiful Day in the Neighborhood, and it couldn’t have been better casting.

Taffy Brodesser-Akner interviewed Hanks for a feature in The New York Times [gift link] and described how she watched Hanks and his family at the Kennedy Center Honors. His four children — two from his first marriage, early in his career, and two from his second, when he was more established — were all united and singing along, a seemingly well-adjusted family.

She explored this more deeply and shared her own personal experience as a parent:

“I told him then that I’d watched his Kennedy Center Honors ceremony probably more times than is appropriate. His older children have weathered divorce and uncertainty. His younger sons have weathered a life of wealth and privilege and I wanted to know how you could be a transient person trying to make a name for yourself in the world and also end up with children that sing along to your songs with great affection when you’re done raising them.

“My children were getting older, the oldest about to turn 12, I told him, and I felt like lately, everything I said was misunderstood — everything was seen as criticism or nagging — and suddenly I could clearly see how a child who used to want to lie in bed with you and watch movies on his birthday could drift toward someone who could barely look at you. Someone who didn’t understand that all your insistence was just about being a good person in the world, and the myriad ways to do that, and the even more myriad ways you could stumble upon the opposite. This coupled with an awareness that being good wasn’t so simple anymore, and that I ran the risk of my children seeing behind the nagging and criticism, down to my basic daily deeds, and finding that I wasn’t so good in the world — that at best, I was neutral.

Hanks’ reaction was a salve for any self-recriminating parent and wisdom for any leader wanting to connect with their team:

“‘It isn’t easy being a parent, not for any of us, he said. ‘Somewhere along the line, I figured out, the only thing really, I think, eventually a parent can do is say I love you, there’s nothing you can do wrong, you cannot hurt my feelings, I hope you will forgive me on occasion, and what do you need me to do? You offer up that to them. I will do anything I can possibly do in order to keep you safe. That’s it. Offer that up and then just love them.’”

That’s what we do as parents and as leaders.

We teach. We offer help. We express our love.

Yes, love. Even for your employees and teammates. Because they need to know you care.

Mistaken

Not a single one of us is infallible. We discover that nearly every day when we’re parents, and we second-guess our actions and motives.

To assume that anyone is immune from criticism is folly. We will all make mistakes. It’s part of what it means to be a thinking, reasoning human with values — values that may compete with those that others hold.

But cultural relativism — the concept that there are certain things that may be right for society (rather than ethnocentrism) — has crept into our consciousness, and it’s not too much of a stretch to extend that to whatever is right for an individual is what they feel is right for them.

This kind of thinking is dangerous, as it can lead to (and has in the past) unbridled and unchecked power. When someone in power refuses to have his judgment questioned, that’s tyranny.

“The worst tyrants demand not just to be obeyed but to be treated as incapable of error in every deed and saying… A person whose choices can never be mistaken cannot really have any meaningful plans or objectives, only a series of impulses.” — Daniel Ward, 2019

And we can’t live by impulse.

The first step is to admit that we’ve made mistakes and will continue to make them. What we do next is what matters.

When You Screw Up

The Stoics were/are very good at frank self-assessment. In particular, they acknowledged that it is human to err.

But they also reasoned that you can’t undo that which has already happened. That you shouldn’t waste time and energy worrying about things that are not in your control. And certainly, past actions are out of your control.

So, what can you do when you mess up?

You can’t go back. There is only one direction.

Simply move forward.

Moving forward doesn’t mean forgetting about what you did, but deliberating what you’ll do differently the next time.

The very act of committing to improving and constantly striving to be better is all we can ask from ourselves, whether we’re leaders, parents, partners, friends, or colleagues.

I’m flawed. But I’m working on it.

There’s so much to learn,